QUESTIONS

How LimsRat actually works.

Plain answers about accounts, where your data lives, how sync works without a server, and what LimsRat is honestly not built for.

Getting started

Do I need to create an account? +

No. There's no signup, no username, no password anywhere in the app — not even for sync. Open the app and start tracking samples immediately.

What does LimsRat cost? +

The entire app is free for a lab syncing up to 5 devices. Lab Sync raises that to 10 devices for $9/month per lab — adding more people to the same lab costs nothing extra. See Pricing for the full breakdown.

What browsers and devices does it work on? +

Any modern browser — tested on Chrome, Edge, and Safari, desktop and mobile. Peer-to-peer sync and camera scanning both rely on browser APIs (WebRTC, camera access) that all three support.

Data & storage

Where is my data actually stored? +

In your browser's local storage (IndexedDB) on each device — reads never wait on a network round trip. You can also connect a folder on your own disk, and every sample mirrors there as a plain JSON file, readable by anything, even without LimsRat.

What happens to my data if LimsRat shuts down someday? +

Nothing happens to it — it was never on our servers to begin with. If you've connected a folder, your files are already sitting on your disk. Either way, the built-in CSV export and full zip backup mean you always have a copy outside the app.

Can I import data from a spreadsheet or another system? +

Yes — CSV import walks you through mapping your existing columns to LimsRat's fields, so you're not starting from zero.

Is my data encrypted? +

Sync traffic between your paired devices is encrypted in transit, using WebRTC's built-in DTLS. Data stored locally in your browser follows your browser's own storage security, the same as any other site you use.

Peer-to-peer sync

How does syncing between devices work without a server? +

Two devices pair using a short code or QR scan, then connect directly over WebRTC — the same peer-to-peer technology behind video calls. A small relay server helps the two devices find each other, but it only ever brokers that initial handshake — it never sees your sample data, which travels directly between your own devices.

What if two people edit the same sample at the same time? +

LimsRat flags it as a conflict and asks a person to resolve it. It never silently picks a winner and discards someone's change — data integrity isn't a guess.

Is there a limit on how many devices can sync? +

5 devices free, 10 on Lab Sync. That's a device count, not a per-seat charge — put as many people on those devices as you want.

Payment & billing

Is my card info stored by LimsRat? +

No. Checkout for Lab Sync runs entirely through Lemon Squeezy, our payment processor — they handle and store your card details, not us. A successful purchase gives you a license key tied to a device fingerprint. That's a receipt, not a login with us.

How do I cancel Lab Sync? +

Through Lemon Squeezy's own customer portal — the same place that processed your payment. Cancel anytime; your data and the free tier's 5-device limit keep working afterward, no penalty.

Scope

Is LimsRat validated or compliant for clinical or pharmaceutical use? +

No, and LimsRat makes no 21 CFR Part 11, HIPAA, or ISO 17025 claim. It's built for research labs tracking their own samples — not regulated clinical studies, which need a validated system.

Question not answered here? Reach us at support@limsrat.com.